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Our Valued Residents
The Valet Away Way
Trash Collection is done daily, depending on the community.
Simply place your trash bag into our provided trash containers before 8 pm
Our staff will come by and collect the trash starting at 8 pm.
Security
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Body camera use and staff presence provide extra security.
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No more late night trash drop offs.
Convenience
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Easy disposal of your trash, just set it and forget it.
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Allowing you extra time and less hastle.
Comfort
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Reduce foul smells in the hall ways.
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Reduce trash debris.
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Prevent rodent and bug infestations.
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I never got or I lost my trash container, who should I call to get one?"Contact your leasing office to let them know you don't have one. They will then contact us, and we will get one to your unit immediately.
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I got a notice letter at my door, what should I do next?"The notice letter should indicate why you recieved one (e.g. placing restricted items in the containers.) Contact the leasing office for any questions.
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My trash hasn't been taken for more than 2 nights in a row.If we missed taking your trash out on a scheduled day, please contact us as soon as possible. Subject "Immediate - (your community name)" Email: Contact.ValetAway@gmail.com or text/call (360) 797-5379 (Provide Community name and unit number)
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How much am I paying monthly for my Valet Away Amenities?The provided amenities from Valet Away are settled with your leasing office at move-in date. Contact your leasing office for further questions.
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I want to cancel my trash service, who do I contact?"You should contact your leasing office, however the provided amenity is set by the community director for all residents.
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